Privacy Policy

Welcome to www.thedelaink.com (the “Website”). This Privacy Policy explains how DelaInk Media (“DelaInk,” “we,” “our,” or “us”) collects, uses, and protects your personal information when you visit our site, interact with us, or use our services.

We are committed to safeguarding your privacy and ensuring that your personal data is handled in accordance with global data protection principles and Nigerian Data Protection Regulation (NDPR).

1. Information We Collect

We collect personal data to better understand your needs and provide a smooth experience.

a. Information You Provide Voluntarily

When you fill out forms, request a quote, subscribe to updates, or communicate with us, we may collect:

  • Full Name
  • Email Address
  • Phone Number
  • Business Name and Website (if applicable)
  • Project/Inquiry Details
  • Billing and Payment Info (for service agreements)

b. Automatically Collected Information

When you visit our website, we may collect:

  • IP Address
  • Browser type and version
  • Time and date of access
  • Pages visited
  • Device identifiers
  • Referring/exit pages

This is used to improve website performance and security.

2. How We Use Your Information

DelaInk uses your information to:

  • Respond to inquiries or service requests
  • Deliver and manage client projects
  • Send invoices and payment details
  • Improve our website and service offerings
  • Send updates or marketing materials (only if you opt-in)
  • Fulfill legal and regulatory requirements

We never sell or rent your personal information.

3. Cookies and Tracking Technologies

We use cookies to enhance user experience and track usage trends. Cookies help us:

  • Remember your preferences
  • Understand how visitors use our site
  • Improve navigation and performance

You can disable cookies in your browser settings, but some features may not function properly.

4. Data Retention

We retain personal data only for as long as necessary to:

  • Provide services
  • Fulfill contracts or legal obligations
  • Maintain security or resolve disputes

When no longer needed, data is securely deleted.

5. Third-Party Services

We may use trusted third-party platforms (e.g., Google Analytics, Stripe, Paystack, Notion, or cloud storage) to manage data and communications. These platforms are contractually bound to handle your data securely and confidentially.

6. Your Rights and Choices

You have the right to:

  • Access, update, or delete your personal information
  • Withdraw consent (for marketing or communications)
  • Request data portability or correction
  • File a complaint with a data protection authority

To exercise these rights, email us at info@thedelaink.com .

7. Data Security

We implement technical and organizational measures to protect your personal data. However, no method of transmission over the internet is 100% secure. We cannot guarantee absolute security but will act swiftly in case of any breach.

8. International Data Transfers

If you are located outside Nigeria and provide your data to us, you acknowledge and agree to the transfer of your data to servers and service providers based in Nigeria, the U.S., or the EU.

We ensure that these transfers comply with applicable data protection regulations.

9. Children’s Privacy

DelaInk’s services are not directed at children under 18. We do not knowingly collect personal information from minors. If we become aware that such data has been collected, we will delete it promptly.

10. Links to Other Sites

Our website may contain links to external sites. We are not responsible for the privacy practices of such websites. Please review their privacy policies before submitting any data.

11. Changes to This Policy

We may update this Privacy Policy periodically. When we do, we will update the “Effective Date” at the top of the page. Continued use of the website after changes means you accept the updated terms.

12. Contact Us

If you have any questions or concerns about this Privacy Policy or our data practices, please contact us:

📧 info@thedelaink.com
🌐 www.thedelaink.com

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